Frequently Asked Questions

Order Processing & Shipping

Q: How long does it take to process my order?
A: We aim to get your order out as soon as possible. Our standard processing time is 3-5 business days, Monday through Friday. Orders placed after 6 pm start processing the next business day. Our weekends begin at 6 pm on Friday, so orders placed after that time will be processed on Monday. We also observe federal holidays, so processing resumes the next business day if one falls within your order time.

Q: How can I track my order?
A: As soon as your order ships, you’ll get an email with tracking details. From there, the carrier manages delivery, and they’ll have the most up-to-date tracking info. If you have questions about your package’s location, we recommend reaching out directly to the carrier.

Q: What should I do if my package shows as delivered, but I haven’t received it?
A: If your package is marked as delivered but hasn’t shown up, check with neighbors or around your property, as carriers sometimes place packages in secure spots. If it’s still missing, contact the carrier directly to create a claim. We can’t issue refunds for delivered packages without confirmation of a carrier error, but we’re here to help however we can.

Returns & Exchanges

Q: What is your return policy?
A: We stand by our products, so if you’re not satisfied, we accept returns—no questions asked. Just email us at Info@MoneyMotivation.com, and we’ll provide a return label to start the process.

Q: Can I exchange an item for a different size or style?
A: Yes, if you need a different size or want to switch up your choice, we’ve got you covered. Contact us at Info@MoneyMotivation.com, and we’ll set up the exchange. We’ll issue a return label and take care of the rest.

Product Information

Q: How do I know which size to order?
A: We have a detailed size chart available on our site to guide you in picking the right fit. If you need further help, feel free to reach out, and we’ll be glad to assist.

Payment & Discounts

Q: Can I apply a discount code after placing my order?
A: Discount codes can only be applied at checkout. Once an order is placed, we aren’t able to retroactively apply a discount. Be sure to double-check for any promotions before completing your purchase.